Account User Name & Password

Enter your Honeywell TCC account credentials. (These are the same credentials used to access the TCC web site or the mobile app).

Polling & Command Status

These two fields show the number of polls and commands sent to the TCC service since the plug-in was started.

Discover System Button

Once your TCC account credentials have been entered, click the Discover System button. This will attempt to log into your TCC account and retrieve your system data.

When discovery is complete, the page will refresh. If the discovery procedure fails, try again with the Write To Log option enabled which will create the file \HS3\html\PHEvoHome\Logs\discoverylog_YYMMDDhhmmss.txt. Send the resulting log file in a support request email.

When discovery is complete, move onto the TCC Systems tab.

Created with the Personal Edition of HelpNDoc: Free Web Help generator